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How can Cloud2020 support your marketing journey?

What if you could systemise your marketing, track your activities, and have a clear view of the results?
Marketing is as much about data as it is about creative ideas and Marketeers are often asked to show ways that their hard work has positively affected the bottom line of the business.

 Implementing the right tools can help you understand what works and what doesn’t, allowing you to spend more time focused on the activities that generate real results.  Dynamic views and dashboards provide evidence of the effectiveness of the chosen approach.

Cloud2020 are experts at helping you implement the best-fit solutions to support your marketing activities and generate growth in your business.

We offer a range of Marketing applications that work seamlessly with Dynamics 365 Sales for an integrated approach to Marketing.

Dynamics 365 Customer Insights - Journeys (formerly Marketing)

Microsoft’s own Marketing application is part of the Dynamics 365 platform which means putting your leads and contacts on a Customer Journey is a relatively simple process.  Using the same data means that you can easily segment, not just by traditional values such as Relationship Type or Type of Business, but also by behaviour triggers using pre-built triggers.

Build Dynamic segments that enable you to send your prospective customers on journeys that alert your selling team when a lead has reached sales qualified stage.

Send automated emails that speak to your customers’ needs and requirements, or use other channels such as SMS to offer real-time discounts to prompt upselling and cross selling.

Dynamics 365 Customer Insights – Journeys enables you to build more rewarding business relationships by creating seamless experiences that increase lead generation, strengthen your marketing capabilities, and expand your sales opportunities with Dynamics 365 Customer Insights – Journeys

Interested?  Ask us for a demo or speak to us about your requirements today by booking a call with one of our experts here

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Get in touch below and we can match you to the best fit marketing options for you and your teams needs

Orchestrate customer journeys

Easily manage personalised multi-channel journeys that deliver the right message at the right time in the right channel to create rewarding relationships

Align sales and marketing

Create seamless customer experiences through marketing automation, shared data, and business processes connected to Dynamics 365 Sales to increase lead generation and productively nurture leads.

Make informed decisions

Improve automated marketing performance with AI-driven insights, lead scoring, and custom dashboards, plus gain a 360-degree view of customers through integration with Dynamics 365 Customer Insights – Data

Grow with an adaptable platform

Personalise and extend the capabilities of Customer Insights – Journeys by connecting it with the apps and services you already use. Built-in privacy features help you comply with GDPR regulations and accessibility guidelines.

“Dynamics 365 Customer Insights - Journeys was formerly called Dynamics 365 Marketing, and is a marketing-automation application that helps turn prospects into business relationships. The app is easy to use, works seamlessly with Dynamics 365 Sales, and has built-in business intelligence.”

Ready to learn more?

Get in touch below and we can match you to the best fit marketing options for you and your teams needs