We enable businesses, organisations and people to achieve tangible benefits through implementing transformation technology.
This means we help your business:
Our integrity is what sets us apart from our peers; we’re not afraid of turning down projects or suggesting other providers if that is most appropriate for your requirements.
The traditional supplier/customer relationship isn’t quite enough for us; we like to form partnerships with our clients and work with you – not simply for you, as your business grows, adapts and evolves.
Our approach is clearly valued by our customers, many of whom are loyal and comfortable with referring us to others.
The combination of our passion for; excellent customer service, technology, both current and emerging and helping clients succeed is what keeps our relationships strong and effective.
In turn, we like challenging clients. We ask ‘why?’ a lot – this helps us get under your businesses’ skin and see your company through the eyes of you and your team. It helps us understand your requirement and in turn it helps you get your project delivered successfully.
Our team is our secret weapon. All working from the same building allows us to respond to customers’ needs quickly and efficiently without unnecessary red tape.
Our diverse expertise means we have someone on hand to assist throughout the initial contact all the way through to delivering a project and offering post completion support.
This adaptability is why our customers come back time after time.
The two main aspects for success are good people and the correct tools. To enable us to fulfill our customers' needs we leverage the tools within the Microsoft stack to deliver a reliable end to end solution
Our lead product enables almost any type of data to be stored, analysed, acted upon and reported.There are astonishing levels of sophistication that can be achieved with CRM and some of our examples include a complete events management package, university student tracking and management from enrollment to alumni, and advanced website integration.
MDM unleashes business’ marketing potential. You can easily plan, execute, and measure campaigns from start to finish helping you to engage customers across channels, build pipeline, and demonstrate the impact of your marketing. With full integration to Dynamics CRM Online, the insights to you prospect and client data become even better.
Supporting CRM and MDM is Microsoft’s Office 365. This includes the applications Exchange Online, SharePoint Online, Lync Online and Office. Together these provide a complete solution for email and document management, collaboration, communication and teamwork specifically designed to increase your users’ productivity.
Power BI can read data from an extensive range of sources, for example: Office 365, Dynamics CRM, Excel and SQL server, to provide advanced Business Intelligence, data manipulation and analysis. Using CRM, SharePoint and Excel you can analyse your business’ data to provide real-time insight into you how to develop and grow your organisation with natural language commands.
Microsoft’s powerful email application with advanced SPAM and virus filtering delivers enterprise level email management. Features include transport rules, automatic and unlimited archiving, shared and resource mailboxes and shared calendars. Exchange can be synchronised with CRM to allow automatic tracking of emails and synchronisation of calendar appointments, contacts and tasks.
An extensive collection of virtual servers, web services, databases, storage all stored and used via the cloud.
Easy to use and licence it makes infrastructure maintenance a simple exercise. With many solutions quick to create, Azure makes migration of on premise applications, or the creation of new infrastructure in the cloud as simple as clicking a few buttons.
Cloud2020 is a pure Microsoft partner – we believe passionately in all the products offered across the Microsoft Cloud stack as they deliver the most comprehensive set of capabilities to support the range of organisations we work with. As a managed Microsoft partner, we are priviliaged to have a close relationship with both the Dynamics CRM and Office 365 teams, meaning we have unrivalled access to leading support in the UK.
As well as Microsoft, Cloud2020 has worked hard to build relationships with a range of strategic partners with market-leading solutions or services that run alongside our own offerings – here’s who they are:
Crossware Mail Signature is fully-featured email signature application that can automatically add compliant, personalised and aesthetic signatures to all emails.
IAM Cloud is an innovative cloud-based identity management service hosted in Microsoft Azure – the platform helps companies manage authentication and user information intelligently, securely and at any scale.
proRM integrates with Dynamics CRM Online and works to optimise your project management once a deal is closed, complete with resource, Gantt, budget planning – all you need to deliver effectively to a client.
ClickDimensions is the highest-rated marketing solution for Microsoft Dynamics CRM online including: email marketing, web intelligence, lead scoring, nurture marketing, social discovery, form capture and surveys, subscription management and more.
XperiDo document creation and output management tool simplifies the way you create your day-to-day business documents from Microsoft Dynamics CRM making your professional communication: consistent, efficient and engaging.
Insights provides current and complete data, business insights and connections that arm your sales and marketing teams with the information they need to make every business interaction more relevant, valuable, and productive all from within Microsoft Dynamics CRM.
The Number 1 Automatic Document Creation and Management Tool for Dynamics CRM
XperiDo for Microsoft Dynamics CRM online is an easy-to-use tool that automates the creation of transactional documents: whether it be quotes, invoices, contracts, reports, letters, forms, the opportunities are countless. Documents can be created either on demand or via CRM workflows and saved in which ever format you wish. What’s more, XperiDo can automatically create tasks and e-mail activities along side CRM records, to keep track of interactions. Once created, the documents can be stored directly in Dynamics CRM or SharePoint and can be printed straight to any available printer.
In no time, XperiDo has become the number 1 document generation solution for Microsoft Dynamics CRM. It is far more powerful than the standard Mail merge feature that comes out-of-the-box and is far less complex than other tools available on the market.
Leading Email Signature Management Software for Office 365
The Cloud2020 team are constantly on the look out for tools that will solve problems quickly, easily and cost effectively for clients. Crossware is a great example of just one of those tools.
Crossware Mail Signature software is fully-featured email signature application that can automatically add compliant, personalised and aesthetic signatures to all emails. This can include: disclaimers, logos, images and advertising banners that can be targeted to specific recipients.
As we all know, thousands of emails are sent every day, meaning it is more vital than ever to ensure that each email represents your brand effectively, as well as ensuring the appropriate contact details and legal information is included.
Check out this short video from Crossware to see the solution in action.
It couldn’t be easier. Enter your details here to download a trial
Read more about Crossware for Office365 Take a look here:View Now
Keen to understand more about Crossware? Check out the Product Overview:View Now
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Your full business cycle is under control with Microsoft Dynamics CRM and proRM Business Solutions
The Cloud2020 team are so happy to be a ProRM Partner. We are constantly on the look out for tools that will solve problems quickly, easily and cost effectively for clients. Now you can optimize your project management by using the modular applications of proRM that integrate perfectly with MS Dynamics CRM. ProRM makes Project Management easy and your customers happier
The combination of Microsoft Dynamics CRM and proRM Business Solutions for Sales, Resource and Project Management is the best software solution for consultancy and service enterprises.
The complete solution covers all the processes revolved around your customers and creates a complete operating system. It increases your project management efficiency in the daily consultancy and service arena through targeted resource planning, and reduced project associated risks. You can have a complete overview of status, costs, and results for all projects in real-time, thanks to the intuitive and project-based tracking of time and expenses.
For more information please contact us